Protecting your privacy is one of our top priorities. Please take a few minutes to read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Changes to these terms
Our privacy commitment
This document sets out the basis on which we will process any personal data we collect from you on this Site. The Site is designed for Teachers to share information and views with other Teachers. Who can see which parts of the Site and which parts are open and have varying degrees of controls, are set out in our Terms and Conditions (clause 5, “Types of Users”).
What information is being collected and how is it used?
1.1. The nature of the personal data we collect from you will differ depending on what type of user you are, which area of the site(s) or aspect of the ELTAction service applies, and the purposes for which you are supplying the data (for example whether you are registering to post to the Discussions area or simply contacting us to make an enquiry or provide feedback).
What data we collect and how this is used is set out in detail in this policy but general categories of data we may collect include:
– information that you provide by filling in forms on our site which may include: your name, address, email address, date of birth, license number, and payment details (if applicable);
– technical information about your use of ELTAction and specifically ELTAction services including details of your domain name, location and internet protocol (IP) address, operating system, browser version, the content you view, and how long you stayed on a page. These information contain no personal information about you;
– data collected through the use of “cookies” and/or other devices; and
– other data from time to time to help us provide you with improved products and services – for example when we ask you to fill in a survey or questionnaire.
– to ensure that content on our site is presented in the most effective manner for you;
– to monitor, develop and improve our products and services;
– to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
– to allow you to participate in interactive features of our service when you choose to do so;
– for non-marketing purposes – guidance for which is provided in section 6 below;
– to notify you about changes to our service including to contact you with service messages. By way of example, if any service for which you have registered is no longer available, we may contact you to let you know that it has closed and inform you of any similar services offered by us and/or any company within our group of companies and/or a third-party partner on our behalf
1.3. ELTAction maintains a strict “No-Spam” policy, which means that ELTAction does not intend to sell, rent or otherwise give your e-mail address or your personal information to a third party without your written consent.
What data do we collect for each type of user?
There are two types of Site users: (i) Registered Users, (ii) Unregistered Users (please refer to the description of these types in our Terms & Conditions).
2.1. Registered Users
The information we will collect from you is set out on the registration form, which includes your email address, medical license number, the regulatory body with which you are registered, your specialty, legal name, and current work location.
We may at any time seek additional or alternative verification information from members to ensure that the relevant user is a licensed Teachers.
You can set your personal privacy options so that access to your profile information is limited. We cannot, however, control the actions of other users who may choose to allow access to their profile information.
Whenever you create content on, or post content to, the Site other registered users may see your name and other details such as your specialty and country of registration. Other information may be displayed in your profile if so selected by you when customizing your profile.
2.2. Unregistered Users (visitors, including those who have requested to register, but have not been accepted yet to the platform)
For unregistered users, the data we will collect from you is described below in clause 5.
What information is collected on the different areas of the Site?
Some detail around access and use of data on the certain sections of the Site is set out below:
3.1. Discussions (i.e ‘Questions’)
Access to Discussions is restricted to Registered Users. On the Site, your name will be displayed next to the title and first line of your posts, as well as in the Latest/Recent Discussions and Recommended Discussions content feeds.
3.2. Discussions & Groups
Only Registered Users can post comments, start discussions, or add content to the Site. Discussions and group content are visible only by Registered Users. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your post, contact us at help@ELTAction.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
3.3. Your profile
All Registered Users have the option of creating a profile for themselves and telling other users about themselves. You may provide additional information describing your credentials, professional experiences, academic background, biography, and the like. You will be able to select which information you wish to display and to whom (connections, anyone) and any mandatory information will be indicated. Providing additional information in your personal profile beyond what is required at registration is entirely optional and can be altered or removed by you at any time. We may share information in your profile without your name and contact details with third parties. We do this for purposes such as aggregating how many registered people on the Site are, for example, cardiologists, so that we can improve the Site.
3.4. Social media connectors
By clicking the LinkedIn connect and/or any other third-party social networking connection indicated within ELTAction, users agree to import profile information located in that specific social network. Details of ELTAction users’ posts & personas, are not used with their LinkedIn friends and/or other third-party social networking followers.
3.5. Searching for other users
Any registered user can use the people search function to search for other Registered Users. The search provides the full name, country, and specialty of ELTAction Registered User, but does not provide his or her full profile information unless allowed by him/her. Registered Users only, will have the option of sending these users a request to connect as colleagues. Private messages may be exchanged only among already connected to each other users.
While any user may view the Job vacancies posted on the Site, only registered users may apply to these posts, unless the Job Post is linked directly to an external website, for example, a career website of a hospital. During the job application process on our Site, the user may choose which information to provide to the hiring company.
Unregistered Users will not and will never be able to see any information of the registered users.
Additional uses we will make of your data
4.1. We may use your data to respond and or monitor (as we determine) for any unauthorized use of our Site or any content within. If you post any content in breach of our User Terms & Conditions, which involves any indication of violence or threats of violence or any similar act, we may at our absolute discretion inform any relevant third parties including without limitation the police and other law enforcement agencies. We may disclose any of your details to our legal advisors should we require advice around any disclosures.
4.2. In addition to ensuring you can use this site properly, on some occasions we use the information provided to produce aggregate statistics in relation to pages being accessed. We may also use it to monitor usage patterns on the Site in order to improve navigation and design features to help you get information more easily. This information is provided to us as daily logged files. In order to help us develop the Site and our services, we may provide such aggregate information to third parties. The statistics however will not include any information that can be used to identify any individual.
What else do we collect when you use the Site?
Each time you use the internet, an Internet Protocol (IP) address is assigned to your computer or internet-capable device via the internet service provider. This number may either be the same or different each time you access the internet. Each time your computer or internet-capable device requests information from our Site, we log your IP address on our server and may log operating systems and browser types for system administration and to report aggregate information. We may use this in order to gather information about the Site traffic and usage. Whether you are an Unregistered or Registered User, our web server collects certain information such as (a) IP address; (b) hostnames (c) domain name (d) time and date information as requested (e) the browser version and platform when it is requested, (f) a record of which pages have been requested; (g) location data from your IP address. Location data may be necessary for us to “geo-block” or regionalize our Site content or services.
If you contact us, we may keep a record of that correspondence and use it to contact you in response and/or to update our records.
In addition to responding to complaints or claims received or discovered referred to above or any breaches of our User Terms and Conditions, we may use all information supplied or collected on this Site to enforce our legal rights and protect against unauthorized access, use, activity, and/or copying, either personally or via third party contractors and advisors. This may involve using any details supplied by you including your name and contact details.
When will we contact you?
You are always given the opportunity to opt-in or out (as applicable) from receiving marketing emails from the ELTAction and third parties. For users who have opted to receive marketing emails from ELTAction (and others where indicated and there is a jointly supplied product or service), and visit our Sites through links provided in these emails, we may send information about your Site usage to our third-party email direct marketing provider, however, will not include any information that can be used to identify any individual. This is for the purpose of understanding the effectiveness of our email marketing campaigns and for targeting future email campaigns.
We may send you non-marketing emails or other non-marketing communications, the nature or purpose of these emails and communication may include but shall not be limited to:
– welcoming you to the ELTAction community and encouraging you to join discussions;
– internal record keeping;
– providing you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
– where you have indicated your consent to be contacted for these purposes: allowing you to participate in interactive features of our service, this may include sending email prompts and reminders to you after long periods of your inactivity on the site or to alert you to responses which have been made to your Discussions or Article posts by other users of the Site;
– periodical updates regarding activities in groups, discussions, or other site parts that you may have been registered into;
– notifying you about changes to our service including contacting you with service messages. By way of example, if any service for which you have registered is no longer available, we may contact you to let you know that it has closed and inform you of any similar services offered by us and/or any company within our group of companies and/or a third-party partner on our behalf; and
– periodically (though not at an excessive frequency) sending you emails about ELTAction updates and functionality.
Within each such non-marketing email, you will be given the option to unsubscribe from these non-marketing emails.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. ELTAction communicates via e-mail with you to provide requested services and to resolve issues relating to your account.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
How long do we keep the information we collect?
We keep your personal information for as long as necessary to fulfill our obligations to you and to protect our legal interests.
Once you have accessed the Site, we may store a temporary ‘cookie’ on your computer, indicating that you are authorized to use the site. Cookies are small text files that are saved by your web browser and enable you to move throughout the site without having to sign in each time you look at a different page. We cannot identify you from these cookies. They simply tell us whether pages have been requested by the same person or two different people. In addition, we also have non-expiring cookies which will identify when the same user (or user from the same terminal) returns to the site. We do this to assist with the user experience and so we can restore the last used screen when new pages are loaded. If you wish to delete such cookies, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
More information about cookies, including how to block them and/or delete them, can be found at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
How we share Personal Information with other parties
We may share your Personal Information with other third parties in the following manners:
Service providers under contract who help with parts of our business operations (e.g., marketing, technology services), though we require that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, ‘Affiliates’), in which case we will require our Affiliates to honor this Privacy statement;
To a company that merges with us, acquires us, or purchases our assets, in which case such company may continue to process your Personal Information as set forth in this Privacy statement;
Law enforcement, government officials, or other third parties when we are compelled to do so by a court order or similar legal procedure we need to do so to comply with the law we believe in good faith that we need these information to protect or defend the rights or property of Company or users of the software or other services.
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis and demographic profiling.
How personal information is stored and protected
We understand that the security of your information is important to you. We also understand that our continued success on the web relies on our ability to communicate with you in a secure manner. We adhere to the highest standards of decency, fairness, and integrity in our operations. We use several measures to authenticate your identity when you visit our site. We also take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorized access and use (for example, by hackers). We review our security measures regularly.
Despite our best efforts, and the best efforts of other firms, ‘perfect security does not exist on the internet, or anywhere else. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You should not share your user name and password with other people. If you think you might lose or forget these identifiers, we will help you recover your login details securely.
Any email between you and ELTAction is not encrypted.
10.4. Data within our walls
The information we collect about people visiting the site is stored in secure environments which are not available to any unauthorized individual or party. We have mechanisms in place to protect data. One such mechanism is called a “firewall”. A firewall is a barrier that allows only authorized traffic through. It safeguards our computer systems and your information. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies.
Your Rights regarding your Data
You are entitled to the following rights, to the extent applicable and permissible by law. You can access or request these rights by signing in to your account, or by contacting us at info[at]ELTAction.com as applicable:
– the right of access to the data you have provided to us: you can view this data by signing in to your account or can contact us for more detailed information
– the right to rectification of your data: you can request for inaccurate or incomplete data to be rectified or completed, respectively; we will take any reasonable steps to do so
– the right to the erasure of your data: you can request us to erase personal data if you would like to withdraw consent for its processing; we will take any reasonable steps to do so as applicable by law
– the right to restrict processing of your data: you can request us to restrict processing your personal data; we will take any reasonable steps to do so as applicable by law
– the right to portability of your personal data: you can request us to provide you with a copy of the personal data we have collected and stored; we will take any reasonable steps to do so as applicable by law
– the right to object to the processing of your personal data: you can request us to stop processing your personal data; we will take any reasonable steps to do so as applicable by law
– the right not to be subject to automated decision-making including profiling, which produces legal effects concerning you or similarly significantly affects you: our services are not intended to produce legal effects concerning you or similarly significantly affect you. If for any reason you would prefer not to use our services or restrict your data processing you can request so (either through one of your other rights or specifically for this), and we will take any reasonable steps to do so as applicable by law.
If you have any questions or concerns about our privacy policies, please contact us at info[at]ELTAction.com. The officer responsible for data protection and privacy can be reached at DPO@ELTAction.com.
Linking to external sites
By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.
Thank you for reviewing this information.
If you have any questions, please send us an e-mail at info@ELTAction.com.